We are happy to accept Earrings for return under the Consumer Contracts Regulations provided this seal is intact.SAPPHIRE The name “sapphire” can also apply to any corundum that’s not ruby, another corundum variety. This also applies to Earrings returned under the Consumer Contracts Regulations.
For health and safety reasons, we cannot accept return of any Earrings where the seal is broken, and we are under no obligation to refund or exchange the items unless the item has a proven fault. Please ensure that goods are in the condition supplied and include all original packaging.Īll Earrings sold are delivered to you in a Heat Sealed packet. We ask that any goods you return to us be sent by Special Delivery, with a level of insurance appropriate to the value of the goods. You will be responsible for the cost of returning any goods to us. We will endeavour to resolve the issue as quickly as possible. Please check your purchase thoroughly immediately upon delivery and contact us if the item is not the one you ordered or has been damaged in transit in any way. We offer a 30 Day returns policy on all orders, except custom or personalised orders. If you are unavailable when your order is being delivered, Royal Mail will leave a card with details of how to arrange a redelivery or to collect your parcel from your nearest sorting office.Īll orders under £50 will be posted by Royal Mail First Class.
Inside you will find your purchase in a Hester Clarke presentation box, beautifully gift wrapped if you choose and ready to give, or as a special treat for yourself!Īll orders over £50 will be sent to you via Royal Mail Special Delivery, a signature will be required when you accept the goods, and we will use this as proof of delivery. We offer Free Delivery on every purchase from our website.Įvery order will be delivered to you in unmarked packaging.
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